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Privacy Policy

Last updated: 29 September 2026

1. Scope

This policy explains how Deban handles personal data in the Deban application, the Deban account service and the website deban.app. The operator of Deban (“Deban”, “we”) is the controller of that data. Paid plans are sold by Polar Software Inc. as merchant of record; Polar's privacy policy governs the payment data it collects.

2. The short version

3. Data that stays on your device

Meeting audio, recordings, transcripts and translations, voiceprints of participants you choose to name, summaries, minutes, decisions, TODOs, alerts, notes, memory and files you attach are processed and stored locally on your device. They are not transmitted to Deban. You can export or delete them at any time from the application.

Voice data may be considered biometric data in some jurisdictions. You are responsible for having an appropriate basis to create voiceprints of other people.

4. Account data

5. Data shared with service providers

We use a small number of providers to run Deban. Each may process data only to provide its service to us, under contract:

We may also disclose data where required by law, to protect our rights, or to a successor operator of Deban who will be bound by this policy.

6. Website analytics and advertising measurement

deban.app uses Google Analytics and the Meta Pixel to measure visits, advertising performance and clicks on the Mac download. These services set cookies and receive browser information, page URLs and the download-click event; they do not receive meeting audio, recordings, transcripts, voiceprints or other in-app content. They are not loaded when your browser sends a Do Not Track or Global Privacy Control signal. See Google's privacy policy and Meta's privacy policy. The Deban app sends no analytics.

7. Purposes and legal bases

8. International transfers

Our providers process data in the United States and other countries. Where required (for example for users in the EEA, UK or Switzerland) transfers rely on standard contractual clauses or equivalent safeguards. For users in Japan: these countries may not have data-protection rules equivalent to Japan's; the safeguards are the contractual commitments described in Section 5.

9. Retention

Data on your device stays until you delete it. Deleting your account in the app removes the account, its devices, its plan record and its AI usage records from our servers. Billing records are kept by Polar as required by tax law. Security logs and sign-in codes are kept only briefly.

10. Security

Data in transit is encrypted. Sign-in credentials are stored only in hashed form, and access to the account service is limited to authorised personnel. The application keeps your data inside your macOS user account. No system is perfectly secure; if we learn of a breach affecting you, we will notify you as required by law.

11. Your rights and controls

12. Children

Deban is intended for adults in a professional setting. We do not knowingly collect data from children under 16 (or the higher age required by local law); if you believe a child has created an account, contact us and we will delete it.

13. Recording other people

You decide when Deban listens. Laws on recording and transcribing conversations differ by country and may require notice to or consent from other participants; your organisation's policies may also apply. You are responsible for complying with them. Deban shows a visible indicator while listening and never speaks on your behalf.

14. Changes

We will post changes on this page and update the date above. For material changes we will notify you in the app or by e-mail before they take effect.

Contact

Questions, bugs, requests: support@deban.app. We usually reply within 1–2 business days.